Frequently Asked Questions
Everything you need to know about shopping with Mavi.
How do I find the perfect fit for Mavi jeans?
We provide a comprehensive Size Guide on every product page. Our denim ranges from skinny to relaxed fits; we recommend checking the specific leg opening and rise measurements to ensure your ideal silhouette.
What is your shipping policy?
We offer standard and expedited shipping options. Orders typically process within 1-2 business days, and standard delivery usually arrives within 3-7 business days depending on your location.
Can I return or exchange my order?
Yes, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please use our online portal to generate a prepaid return label.
How should I care for my denim to make it last?
To preserve the color and elasticity of your Mavi jeans, we recommend washing them inside out in cold water and hanging them to air dry. Avoid frequent washing to maintain the authentic denim character.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay or Klarna for flexible installments.
Does Mavi offer sustainable products?
Yes, our 'All Blue' collection features sustainable denim made with organic cotton, recycled fibers, and water-saving technologies to reduce our environmental footprint.